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Picking is the heart of warehouse operations. In Fulnex, you pick from a cellphone — no specialized scanner needed. This guide walks through picking your very first order, from opening the pick list to marking it complete. Once you've done one, you (or any team member) can pick hundreds.
On the phone you'll use for picking, open a browser (Chrome on Android, Safari on iPhone) and go to fulnex.cloud. Log in with your staff account.
On iPhone, tap 'Share → Add to Home Screen' to make Fulnex feel like a native app.
Tap the menu icon and select 'Picking'. You'll see a list of orders ready to pick. New orders appear here automatically — usually within 2-5 minutes of being placed on WooCommerce.
You should see at least one order card on the Picking page. If the list is empty, place a test order on your WooCommerce store and wait 5 minutes for it to sync.
Tap any order card to open the full pick list. You'll see every item the customer ordered, sorted by bin location for the most efficient walking path.
Fulnex highlights the next bin to visit. Walk there. The screen shows the bin code in big text so you can find it quickly on the shelves.
On larger orders, Fulnex groups items by aisle so you don't backtrack. Trust the order — don't try to outsmart it.
Tap the scan button. Your phone's camera opens. Point it at the barcode label on the physical bin. The scanner reads it automatically — no need to take a photo.
If the scan fails after 3 attempts, the bin code probably doesn't match what's in Fulnex. Check the label and the system code — they must be identical (A-01 ≠ A01).
Once the bin is confirmed, the screen prompts you to scan the product. Point the camera at the product's barcode (usually on the package).
After scanning, the screen shows the product name and asks for the quantity to pick.
Enter how many you're picking (default matches what's ordered). Tap 'Confirm'. The item is now marked picked, and Fulnex moves you to the next item on the list.
If a customer ordered 5 but only 3 are physically in the bin, enter 3. Fulnex will flag the shortage and find the rest from another bin automatically.
Repeat steps 4-7 for each line item. Fulnex tracks progress — you'll see how many items are done vs remaining at the top of the screen.
Once every line is picked, tap 'Complete Pick'. The order moves to the Packing queue and you can start the next pick. Stock is automatically deducted from bins.
The order disappears from your picking queue and shows up in Packing for the next person (or yourself) to handle. WooCommerce stock levels update across all your stores within seconds.
Your browser needs camera permission. On Chrome (Android): tap the padlock in the address bar → Permissions → Camera → Allow. On iPhone (Safari): Settings → Safari → Camera → Allow.
Tap the back arrow on that line item. You can re-scan. If you've already confirmed quantity, tap 'Edit' on the picked line to adjust or undo.
Stock may be out of sync. Tap the order menu → 'Refresh Stock'. If still wrong, the product needs to be scanned back into the bin — use the Receiving flow.
Fulnex is designed to work on patchy WiFi but if it's really slow, switch the phone to mobile data temporarily. The data usage is minimal.
Get started with Fulnex free, or browse more tutorials in the How-To Center.